情报科学 ›› 2022, Vol. 40 ›› Issue (10): 147-155.

• 业务研究 • 上一篇    下一篇

大学生在线购物隐私披露行为是如何产生的?——TPB框架下基于fsQCA方法的研究 

  

  • 出版日期:2022-10-01 发布日期:2022-10-01

  • Online:2022-10-01 Published:2022-10-01

摘要: 【目的/意义】为揭示当前大学生在线购物过程中隐私披露行为的激发路径,促进个性化营销的健康有序发
展。【方法
/过程】本文以402个大学生为样本,以TPB理论为主要框架,结合隐私计算理论,采用NCAQCA的方
法,分析了大学生在线购物隐私披露行为的发生路径。【结果
/结论】研究发现:TPB理论中单独各要素不构成产
生大学生在线购物隐私披露行为的必要条件,但是感知行为控制和隐私披露意愿在产生隐私披露行为众发挥普适
性的作用。
有两种组态能够激发隐私披露行为的产生,包括内在自主型和外部影响型。其中,外部影响型更有
可能高效地激发网络用户隐私披露行为的发生。
当感知行为控制较高时,行为态度与主观规范存在相互替代作
用,联合激发隐私披露意愿,从而导致大学生在线购物隐私披露行为的产生。【创新
/局限】对计划行为理论(TPB)的
拓展是本文的可能贡献。本研究认为
TPB理论产生行为意图的三要素之间,在满足一定条件时,可能存在替代作
用。研究局限在于这种替代作用是否只适用于本文所研究的大学生在线购物隐私披露行为,还是在其他行为中也
具有普遍适用性,需要其他的研究样本进一步验证。

Abstract: Purpose/significanceIn order to reveal the motivation path of college students' privacy disclosure behavior in the process of online shopping, and promote the healthy and orderly development of personalized marketing.Method/processThis paper takes 402 college students as samples, takes TPB theory and privacy computing theory as the framework, and adopts the method of combin‐ing NCA and QCA to analyze the occurrence path of college students' privacy disclosure behavior in online shopping.Result/conclu‐sionThe results show that :①the individual elements of TPB theory do not constitute the necessary conditions for the generation of college students' online shopping privacy disclosure behavior, but the perceived behavioral control and privacy disclosure willingness
play a relatively general role in the generation of privacy disclosure behavior.②There are two configurations that can stimulate the gen‐eration of privacy disclosure behavior, including the internal autonomy type and the external influence type. Among them, the external influence type is more likely to effectively stimulate the occurrence of privacy disclosure behavior.③When perceived behavioral con‐trol is high, behavioral attitudes and subjective norms have a mutual substitution effect, which jointly stimulate the willingness to dis‐close privacy, thus leading to the occurrence of privacy disclosure behavior of college students in online shopping
. Innovation/limita‐tionThe extension of the Theory of Planned Behavior (TPB) by is the possible contribution of this paper. The original TPB theory did
not deeply study the three elements of behavioral intention. When certain conditions are met, there may be substitution effect. The limi‐tation of the research lies in whether this substitution effect is only applicable to college students' online shopping privacy disclosure behavior studied in this paper, or whether it is also universally applicable to other behaviors, which needs to be further verified by other research samples.