情报科学 ›› 2021, Vol. 39 ›› Issue (4): 62-67.

• 理论研究 • 上一篇    下一篇

自媒体时代高校网络舆情管控与引导机制创新研究

  

  • 出版日期:2021-04-01 发布日期:2021-04-09

  • Online:2021-04-01 Published:2021-04-09

摘要:

【目的/意义】通过创新高校舆情管理和引导机制,可以有效解决自媒体时代网络舆情传播给高校舆情管理
和引导所带来的巨大挑战。【方法/过程】本文通过对高校网络舆情的形成路径进行分析,指明了高校网络舆情管控
的现存问题。并提出了高校网络舆情管控和引导应遵循的基本原则。进一步通过建立高校网络舆情应对指标体
系、舆情实时监控与处理机制、舆情动态变化跟踪机制、舆论走向控制机制、舆情引导联动机制、意见领袖培养机制
等多种方式,实现高校网络舆情管控与引导机制的创新。【结果/结论】研究结果表明,自媒体时代高校网络舆情管
控与引导存在处理不及时、引导不到位、信息不透明等问题,为此根据实事求是、公正公开、坚持统一协调、坚持双
向交互四项原则,完成高校网络舆情管控和引导机制的创新,以避免因网络舆情爆发对高校造成的不利影响。【创
新/局限】本文拟定的下一步研究工作是建设高校网络舆情工作机制及实现校园网络舆情报告形式和内容的标准
化,以便更好地应对和处理高校舆情事件。

Abstract:

【Purpose/significance】By innovating the mechanism of public opinion management and guidance in colleges and universi⁃
ties, the huge challenges of public opinion management and guidance in colleges and universities can be effectively solved, which
caused by the spread of network public opinion in the media age.【Method/process】Through the analysis of the formation path of uni⁃
versity network public opinion, this paper points out the existing problems of university network public opinion management and con⁃
trol. It also puts forward the basic principles that should be followed in the control and guidance of university network public opinion.
Further, through the establishment of university network public opinion response index system, public opinion real-time monitoring
and processing mechanism, public opinion dynamic change tracking mechanism, public opinion trend control mechanism, public opin⁃
ion guidance linkage mechanism, opinion leader training mechanism and other ways, realizes the innovation of university network pub⁃
lic opinion control and guidance mechanism.【Result/conclusion】The research results show that there are some problems in the man⁃
agement and guidance of university network public opinion in the self-media era, such as not timely handling, not in place guidance,
and opaque information. Therefore, according to the four principles of seeking truth from facts, being fair and open, adhering to unified
coordination, and adhering to two-way interaction, the innovation of university network public opinion management and guidance
mechanism is completed, so as to avoid the adverse impact of the outbreak of network public opinion on universities ring.【Innovation/
limitation】The next research work planned in this paper is to build a university network public opinion working mechanism and realize
the standardization of the form and content of campus network public opinion reports, so as to better respond to and deal with universi⁃
ty public opinion events.