情报科学 ›› 2021, Vol. 39 ›› Issue (4): 54-61.

• 理论研究 • 上一篇    下一篇

突发金融舆情事件信息传播规律与对策研究

  

  • 出版日期:2021-04-01 发布日期:2021-04-09

  • Online:2021-04-01 Published:2021-04-09

摘要:

【目的/意义】对突发金融舆情事件信息传播过程的多角度分析,有助于把握舆情管理的节奏,提出具有针
对性的金融舆情信息管理策略。【方法/过程】通过网络爬虫采集新浪微博数据,使用Gephi、ROST CM6等软件进
行社会网络分析和内容分析,对突发金融舆情事件信息的传播网络、关键节点、网民情感分类以及舆情信息内容等
进行分析和讨论,以探究突发金融舆情事件信息的传播规律,并提出对应的管理建议。【结果/结论】突发金融舆情
事件信息传播规律不同于其他类型的舆情事件,传播网络结构较为分散,信息传播较多依赖意见领袖节点;虽然网
民态度较为理性,但关注的信息内容较为分散。【创新/局限】本研究的创新性在于对突发金融舆情事件进行了多角
度的分析。局限性有两方面,一是研究样本话题较为单一,导致研究结论的代表性存在局限;二是数据来源平台单
一,没有考虑不同平台中金融舆情事件传播的异同。

Abstract:

【Purpose/significance】Multi-angle analysis of the spreading process of financial public opinion events helps to grasp the
rhythm of public opinion expectation management, and propose targeted financial public opinion management and control strategies.
【Method/progress】This study collected data through web crawlers from Sina Weibo, and used Gephi and ROSTCM6 for social net⁃
work analysis and content analysis. By analyzing and discussing the dissemination network of financial public opinion, key nodes, neti⁃
zen sentiment classification, and public opinion information content, we explored the characteristics and laws of the spread of financial
public opinion, and put forward corresponding management suggestions.【Result/conclusion】Financial public opinion is different
from other types of public opinion events in that the dissemination network structure is relatively scattered, and the dissemination of in⁃
formation mostly relies on opinion leader nodes. Although the attitude of netizens is more rational, the content of the information con⁃
cerned is more scattered.【Innovation/limitation】The innovation of this study lies in the multi-faceted analysis of unexpected finan⁃
cial public opinion events. The limitations of this study are in two aspects. One is that the research sample topics are relatively single,
which leads to limitations in the representativeness of the research conclusions; the other is that the data source platform is single, and
the similarities and differences in the dissemination of financial public opinion events on different platforms are not considered.