情报科学 ›› 2024, Vol. 42 ›› Issue (1): 94-100.

• 理论研究 • 上一篇    下一篇

面向应急决策的图书馆信息服务框架研究

  

  • 出版日期:2024-01-05 发布日期:2024-06-03

  • Online:2024-01-05 Published:2024-06-03

摘要:

【目的/意义】应急决策是处理突发事件的重要一环,应急决策的正确性,离不开信息服务的支持。信息服
务是应急决策的重要基础,图书馆在信息资源、服务上的专业优势可以为应急决策提供有力的支持,也促进图书馆
自身的发展。【方法/过程】文章从决策过程与信息服务之间的关系入手,综合考虑应急决策的特殊性、图书馆信息
服务的优势,设计了针对应急事件决策提供服务的通用框架。【结果/结论】服务框架分为有机的四个阶段,从信息
服务角度开展了对应急决策的支持,为政府应急决策提供帮助。【创新/局限】本文从图书馆服务优势与应急决策的
特点视角,设计了面向应急决策的图书馆信息服务框架,该研究对同类工作有指导意义。

Abstract:

【Purpose/significance】Emergency decision-making is a crucial part of handling unexpected events, and its correctness is
inseparable from the support of information services. Information services are an important foundation for emergency decision-making,
and the professional advantages of libraries in information resources and services can provide strong support for emergency decision
making and also promote the development of libraries themselves.
Method/process】From the relationship between decision process
and information service, this paper designs a general framework for providing service for emergency decision by comprehensively con⁃
sidering the particularity of emergency decision and the advantages of library information service.【Result/conclusion】 The service
framework is divided into four stages. It supports emergency decision from the perspective of information service, and provides help for
government emergency decision.【Innovation/limitation】This paper designs a library information service framework for emergency
decision-making from the perspective of the advantages of library services and the characteristics of emergency decision-making. This
research has guiding significance for similar work.