情报科学 ›› 2023, Vol. 41 ›› Issue (8): 9-17.

• 专题组稿 • 上一篇    下一篇

公共数据开放利用效果影响因素与组态分析研究
——基于技术接受模型和服务场景理论双重视角

  

  • 出版日期:2023-08-01 发布日期:2023-09-18

  • Online:2023-08-01 Published:2023-09-18

摘要: 【 目的/意义】将基本公共服务以清单化、标准化的方式作为公共产品向全民供给,是公共服务发展从理念 到体制的革新,也为探究我国公共数据开放利用提供了新视角。【方法/过程】结合公共“产品-服务”逻辑,通过技术 接受模型和服务场景理论,构建了包含公共数据质量、公共数据平台和公共数据服务的三维度公共数据开放利用 效果影响因素分析框架,并基于26个地方公共数据网站,运用定性比较分析方法对其进行组态分析。【结果/结论】 研究表明影响公共数据开放利用效果的三种典型组合路径可归纳为实用驱动式、场景体验式和全链需求式,其中 公共数据服务品质感知和公共数据服务交互过程变量为必要条件。【创新/局限】揭示何种因素能够影响用户在公 共数据平台的数据资源利用效果及其有效路径,为数字化进程下提升公共数据资源管理水平提供可行性思路。

Abstract: 【Purpose/significance】Providing basic public services to the public as public goods in a tabulated and standardized way is an innovation in the development of public services from concept to system, which also provides a new perspective for exploring the open use of public data in China【. Method/process】Combined with public "product service" logic, through the technology acceptance model and service scenario theory, a three-dimensional analysis framework of influencing factors of public data utilization effect in⁃ cluding public data quality, public data platform and public data service is constructed. Based on 26 local public data websites, the analysis framework of influencing factors is configured by using qualitative comparative analysis. 【Result/conclusion】 The impact of public data open utilization on configuration results can be summarized into three paths: practical driven, scenario experience, and full chain demand. Among them, public data service quality perception and public data service interaction process variables are necessary conditions.【 Innovation/limitation】 The research shows that it reveals what factors can affect the user's data resource utilization effect and effective path on the public data platform, and provides feasible ideas for improving the management level of public data resources under the digitalization process.