Abstract: 【Purpose/significance】Under the guidance of the thought of "service-oriented governments that satisfy the public", the paper
could obtain the intelligent group’s perceptual categories of smart government information collaborative satisfaction level, so as to provide decision support for the construction of smart government information collaborative network structures that satisfy the public.【Method/process】Firstly, this paper defined the concept of intelligent group and analyzed the physiological mechanism which was produced by the satisfaction level; Secondly, the method of in-depth interview was conducted on the subject of smart government information collabor? ative satisfaction perception among the qualified intelligent individuals to obtain the interview data; Thirdly, the grounded theory was uti? lized to analyze the interview data and obtained the perceptual categories of smart government information collaborative satisfaction level.【Result/conclusion】The research results show that there are 4 perception factors in the perceptual categories of smart government infor? mation collaborative satisfaction level, including the perception factor of information collaborative demand-side, the perception factor of information collaborative supply-side, the perception factor of information collaborative service carriers and the perception factor of infor? mation collaborative environment, among the 4 perception factors, the perception factor of information collaborative demand-side and the perception factor of information collaborative supply-side have greater influences on the perception of smart government information col? laborative satisfaction level for civil servants group.【Innovation/limitation】Due to limited space, this paper has not yet realized studying the construction of the smart government information collaborative network structure model with satisfaction perception, which is based on the guidance of the smart government information collaborative satisfaction perception, and it’s the deficiency of this study.