摘要：

Abstract:

【Purpose/significance】5G technology can provide a better technical environment guarantee of high speed, low delay, sta⁃

bility and flexibility for knowledge service. Research on the construction of China's smart knowledge service system under 5G network

environment will have important theoretical and practical value to further improve the knowledge service efficiency and promote the

development of smart society.【Method/process】 By reviewing the development evolution and trend of knowledge service, its research

status under 5G environment and the issues that should be paid attention to, this study described the innovation opportunity of China`s

knowledge service, and analyzed the challenges faced in idea, technology and management. Then the authors investigated the construc⁃

tion strategies for the service system.【Result/conclusion】 Under 5G network environment, the entry point of China's smart knowledge

service system is to provide intelligent analysis, deep immersion, and precision service. The main task is the innovative research on the

application of related AI technologies, the construction of intelligent service models, and the design of smart knowledge service plat⁃

forms.【Innovation/limitation】 The paper put forward the idea of improving users' acceptance of traditional knowledge service institu⁃

tions by utilizing the technology and user traffic advantages of multi-platform collaboration, and proposed the safe, green and human

oriented construction strategies in the construction of the service system under 5G network environment, however, there is a lack of

concrete empirical research.