情报科学 ›› 2023, Vol. 41 ›› Issue (6): 113-124.

• 业务研究 • 上一篇    下一篇

错失焦虑视角下突发公共卫生事件健康风险信息搜寻行为研究
——基于混合方法的实证

  

  • 出版日期:2023-06-01 发布日期:2023-07-27

  • Online:2023-06-01 Published:2023-07-27

摘要:

【目的/意义】面对突发公共卫生事件时,人们常常因害怕错过重要的健康风险信息而产生焦虑心理,揭示
突发事件健康风险信息错失焦虑形成机制及对搜寻行为的影响,有利于完善健康信息搜寻行为研究理论体系,为
优化健康信息搜寻服务及用户搜寻行为提供参考。【方法/过程】以 SSO模型为理论框架,以个人、信息和环境三方
面因素为压力源,以错失焦虑为压力状态,以健康风险信息搜寻为行为结果构建研究模型,通过问卷搜集数据,采
用结构方程模型和人工神经网络模型进行分析。【结果/结论】错失焦虑受到事件关注度、神经质人格、信息选择多
样性、社会比较倾向等多因素影响,并对健康风险信息主动和被动搜寻行为均具有推动作用。【创新/局限】研究各
影响因素对健康风险信息搜寻行为的线性与非线性作用机制,结论更具科学性,但样本多样性与影响因素全面性
方面有待改进。

Abstract:

【Purpose/significance】 In the face of public health emergencies, people tend to be afraid of missing important health risk
information and feel anxious. This paper reveals the formation mechanism of health risk information fear of missing out (FoMO) in pub⁃lic health emergencies and its impact on seeking behavior in order to improve the theoretical system of health information seeking be⁃havior research and further to provide important suggestions for optimizing health information seeking services and users' seeking be⁃havior.【Method/process】Based on SSO model, the research model is built by taking three-dimensional factors of person, information and environment as the stressor, considering FoMO as the strain, and regarding seeking behavior of health risk information as the be⁃havior outcome. Then research data collected through questionnaire is analyzed by SEM and ANN respectively.【Result/conclusion】The results show that FoMO is significantly influenced by event attention, neurotic personality, diversity of information selection, so⁃cial comparison tendency, and positively promotes active and passive seeking behavior of health risk information.【Innovation/limita⁃tion】 This paper explores the linear and nonlinear associated mechanism of antecedents on health risk information seeking behavior in order to make conclusions more scientific, and there is still to be improved in these aspects of the diversity of samples and the compre⁃hensiveness of influencing factors.