情报科学 ›› 2022, Vol. 40 ›› Issue (9): 47-52.

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信息交互对用户参与的价值共创影响机理研究 ——基于技术创新商业化情境

  

  • 出版日期:2022-09-01 发布日期:2022-10-10

  • Online:2022-09-01 Published:2022-10-10

摘要: 【目的/意义】研究在技术创新商业化过程中,企业与用户间的信息交互对价值共创的影响过程、机理,对企
业更好利用信息交互进行技术创新商业化具有重要指导意义。【方法/过程】以信息交互理论和价值共创理论为基
础,研究信息交互、用户参与及价值共创的关系,构建技术创新商业化过程中企业与用户的信息交互对技术创新商
业化进程中价值共创的影响模型,揭示价值共创机理。【结果/结论】企业与用户之间的信息交互是实现价值共创的
重要因素,在技术创新商业化过程中,企业通过信息交互过程中的信息整合,不断形成完整的信息网,并通过信息交
互行为影响用户体验价值从而促进价值共创,最终实现情境升级和价值增值。【创新/局限】创新性地提出了技术创
新商业化过程中企业与用户间信息交互对价值共创影响的理论分析框架,并分析了多种信息交互方式对用户参与
价值共创的多维度影响机理。但模型仅限于理论分析,获取更充分的数据进行案例及实证研究是进一步研究方向。

Abstract: 【Purpose/significance】This paper studies the influence process and mechanism of information interaction between enter?
prises and users on value co-creation in the process of commercialization of technological innovation, which has important guiding sig?
nificance for enterprises to make better use of information interaction for commercialization of technological innovation.【Method/pro?
cess】Based on information interaction theory and value co-creation theory, the relationship between information interaction, user par? ticipation and value co-creation is studied, and the influence model of information interaction between enterprises and users on value co-creation in the process of technological innovation commercialization is constructed to reveal the mechanism of value co?creation.【Result/conclusion】The information interaction between enterprises and users is an important factor in realizing value co?creation. In the process of commercialization of technological innovation, enterprises continuously form a complete information net?
work through information integration in the process of information interaction, and affect users experience through information interac? tion behaviors. This will promote value co-creation and ultimately achieve situational upgrading and value appreciation.【Innovation/limitation】This paper innovatively proposes a theoretical analysis framework for the influence of information interaction between enter? prises and users on value co-creation in the process of technological innovation commercialization, and analyzes the multi?dimensional influence mechanism of various information interaction methods on users' participation in value co-creation. However, the model is limited to theoretical analysis, and obtaining more sufficient data for case studies and empirical research is a further re? search direction.