情报科学 ›› 2022, Vol. 39 ›› Issue (1): 158-165.

• 博士论坛 • 上一篇    下一篇

重大疫情中网络舆情的多属性演化分析 

  

  • 出版日期:2022-01-01 发布日期:2022-01-13

  • Online:2022-01-01 Published:2022-01-13

摘要: 【目的/意义】探索重大疫情中网络舆情的多属性演化规律,为重大疫情防控中的网络舆情治理实践提供参
考。【方法
/过程】基于社会学视角构建了重大疫情中网络舆情多属性演化分析模型,选取湖北红十字会事件微博舆
情数据为研究对象,采用意见领袖影响力评价、
LDA主题模型和Snownlp情感分析方法对重大疫情中网络舆情意见
领袖、主题分布和情感走势进行分析,从人群、内容和情绪三种社会属性揭示重大疫情中网络舆情多属性演化规
律。【结果
/结论】结果表明,重大疫情网络舆情可以分为突发期、爆发期、降温期和失焦期四个阶段,各个阶段在意
见领袖、主题讨论内容和情感倾向上均有较为明显的区别,网民的情感阶段变化与舆情的主题属性演化规律相吻
合。【创新
/局限】本研究提出的模型能够有效满足重大疫情网络舆情演化特征深度挖掘的要求,为重大疫情网络舆
情的治理实践提供参考。后续研究可选取更广泛的舆情事件和数据源验证该模型。

Abstract: Purpose/significanceExploring the multi-attribute evolution law of online public opinion in major epidemics can provide a reference for the practice of online public opinion governance in major epidemic prevention and control.Method/processThis paper constructed a multi-attribute evolution analysis model of online public opinion in a major epidemic based on a sociological perspec⁃tive. Then, it selected the Hubei Red Cross event Weibo public opinion data as the research object, and used the influence evaluation of opinion leaders, the LDA topic model and the Snownlp sentiment analysis method to analyze the Internet opinion leaders, topic dis⁃tribution and sentiment trends in major epidemics. It revealed the evolutionary law of multiple attributes of online public opinion in major epidemics from the three social attributes of crowd, content and emotion.Result/conclusionThe results show that the online
public opinion of major epidemics can be divided into four stages: sudden period, outbreak period, cooling period and out-of-focus pe⁃riod. At each stage, there are obvious differences in opinion leaders, topic discussion content, and emotional orientation. The changes in the emotional stages of netizens are consistent with the evolutionary law of the theme attributes of public opinion.
Innovation/limita⁃tionThe model proposed in this study can effectively meet the requirements for in-depth mining of the evolutionary characteristics of major epidemics online public opinion, and provide a reference for the governance practices of major epidemics online public opinion.Future research can select a wider range of public opinion events and data sources to verify this model.