Exploring the psychological changes and characteristics of archival users in the era of“Internet +”is beneficial for the archives to change its introverted social character trait and provide users with active personalized services. With the basis of meeting the needs of users,it can help enhance the recognition of archives value on the society. By querying and analyzing the relevant literature about the archival users’psychology,the paper puts forward three influence factors,including users’psychological attitude,users’psychological behavior and users’psychological value. According to the influence factors,the paper proposes six assumptions,including the users’psychological characteristics,impression, participation,needs,judgment,and emotions .Then,through the questionnaire,the six assumptions are gradually verified,which can lead to psychological changes in users.The paper discovers that five assumptions can change the users’psychology among the three influence factors and proposes suggestions,including considerating the users’psychological characteristics,establishing a good digital service image,paying attention to the users’psychological needs,and strengthening the intelligent mining of archival information resources.