In this paper, the authors analyzes the users’ satisfaction in the past five years in a certain archives by using quantitative analysis method. The results show that the structural defects of resources collection, the lagged opening and appraisal, inefficient search tools and the uneven levels of user’s capacity result in the low users’ satisfaction. In order to increase the users’ satisfaction, a strategy is brought forward in this paper. Its essential considerations are to achieve two transforms and construct the two systems. There are some practical measures such as amending the relevant laws and regulations to adjust the scope of archives, increasing the strength of opening, reducing the constraints of utilization and integrating the archival resources to provide a multiple modes and one-stop service.