Abstract: 【Purpose/significance】Constructing a quality evaluation system for digital resource services in university libraries under the digital humanities background serves as a quantitative basis and fundamental requirement for promoting digital service innovation and sustainable development of digital humanities.【Method/process】This study employs a multi-dimensional cross-validation ap⁃ proach combining the Analytic Hierarchy Process (AHP) from experts′ perspective and Structural Equation Modeling (SEM) from us⁃ ers′ perspective. The KANO model is utilized for empirical data collection and analysis to develop scientific and systematic service quality improvement strategies.【Result/conclusion】A four-dimensional evaluation system comprising 19 indicators was established. The research indicates that digital resource content quality, accessibility of resource acquisition channels, and data security assurance are key factors in improving digital resource service quality.【Innovation/limitation】This study innovatively incorporates the digital hu⁃ manities perspective into constructing a quality evaluation system for university libraries′ digital resource services. The adoption of multiple methods for cross-validation ensures the scientific validity of the analysis. However, the sample coverage needs to be further enriched in future research.