情报科学 ›› 2025, Vol. 43 ›› Issue (5): 160-171.

• 业务研究 • 上一篇    下一篇

融合fsQCA和时变分析的社交媒体突发公共卫生事件辟谣效果 提升路径研究

  

  • 出版日期:2025-05-05 发布日期:2025-09-01

  • Online:2025-05-05 Published:2025-09-01

摘要: 【目的/意义】突发公共卫生事件的发展与谣言传播相互交织,为网络安全和社会稳定带来了挑战,有必要 探究辟谣效果随突发公共卫生事件发展的时变趋势和最优提升路径。【方法/过程】以新冠疫情辟谣微博为例,根据 “流行三原则”得到10个影响辟谣效果指数(Rumor Refutation Effectiveness Index, REI)的初始条件;为减少条件冗 余,基于集成算法提取出 5个影响 REI的核心条件并使用 SHapley Additive exPlanation(s SHAP)对提取结果进行二 次验证;采用模糊集定性比较分析(fuzzy-set qualitative comparative analysis,fsQCA)探究REI的提升路径;最后运用 时变参数向量自回归模型(time-varying parameter vector auto-regressive model,TVP-VAR)分析不同路径下REI的 时变趋势。【结果/结论】得到了博主影响型、博主活跃型和情感导向型3种不同组态模式的REI提升路径。其中粉 丝黏性是决定 REI增强的核心条件,“具有高度权威性和互动性的信息源”路径的 REI时变趋势效果最优,即提高 高影响力用户的用户黏性可以有效提高辟谣效果,促进辟谣信息的传播。【创新/局限】创新之处在于首次从组态的 角度探讨了REI增强的策略并分析了REI的动态时变规律,为提高辟谣效果提供了新思路。未来可将研究扩展到 其他社交平台,扩大数据集范围,以验证研究的普适性。

Abstract: 【Purpose/significance】The development of public health emergencies and rumors are intertwined, bringing new challenges to network security and social stability. It's necessary to investigate the time-varying fluctuation trend and the optimal enhancement pathway of rumor refutation effectiveness with the development of public health emergencies.【Method/process】Taking rumor refuta‑ tion microblogs related to COVID-19 as an example, based on "three rules of the epidemic", 10 main conditions affecting the rumor refutation effectiveness index (REI) are obtained. To reduce data redundancy, five core conditions are extracted based on the inte‑ grated algorithm, and the extracted results are validated twice by SHapley Additive exPlanations (SHAP). And then, the fuzzy-set qualitative comparative analysis (fsQCA) is used to obtain the REI enhancement pathways. Finally, the time-varying parameter vector auto-regressive model (TVP-VAR) is used to analyze the time-varying fluctuation trend of REI under different pathways.【Result/con‑ clusion】According to results, the REI enhancement pathways are obtained for three different configuration modes: blogger-influential, blogger-active and emotion-oriented. And followers' stickiness is the core condition to determine REI enhancement. The pathway of "highly authoritative and interactive information source" has the best effectiveness of time-varying fluctuation trend of REI. Improving the followers' stickiness of high-impact microbloggers can effectively improve the rumor-refuting effectiveness and promote the spread of rumor-refuting information.【Innovation/limitation】The innovation is to discuss the strategy of REI enhancement from the perspective of configuration and analyze the time-varying law of REI for the first time, which provides new ideas to improve the rumor refutation effectiveness. In the future, the study can be extended to other social platforms and the dataset can be expanded to verify the universality of the study.