情报科学 ›› 2024, Vol. 42 ›› Issue (1): 122-131.

• 业务研究 • 上一篇    下一篇

突发公共卫生事件情境下视障人士的信息搜寻行为研究
——基于情境任务型实验方法

  

  • 出版日期:2024-01-05 发布日期:2024-06-03

  • Online:2024-01-05 Published:2024-06-03

摘要:

【目的/意义】视障人士在突发公共卫生事件中的信息搜寻行为相对于正常人有其独特性,因此,有效评估
并提升视障人士在突发公共卫生事件中的信息能力,有助于实现信息公平。【方法/过程】本研究设置疫情认知、出
行旅游、基本日常3个具体情境,以任务复杂性和任务紧要性为两轴构建4类复杂性和紧要性不同的情境任务进行
实验,最终采集了35个样本,并利用SPSS22.0的正态性检验和Mann-Whitney U非参数检验模块进行检验。【结果/
结论】在突发公共卫生事件中,视障人士在疫情认知情境下使用的工具、采用的步骤、搜寻的结果均优于其他具体
情境;视障人士对不同情境任务的复杂性与紧要性均有一定感知能力;视障人士的信息搜寻行为呈现出路径依赖、
替代搜寻和识别困难等特征。【创新/局限】本研究将访谈结论融入实验设计,丰富了情境任务实验实践,为提升视
障人士信息能力提出了无障碍优化和情境式辅助等策略;本研究样本数量较少,未来研究可以在情境拓展等方面
进行改进。

Abstract:

【Purpose/significance】 The information-seeking behavior of visually impaired people in public health emergencies is
unique compared with that of normal people. Therefore, effective evaluation and improvement of the information ability of visually im⁃
paired people in public health emergencies is conducive to achieving information fairness.【Method/process】 This study set up three
specific situations, namely epidemic awareness, travel and basic daily life, and constructed four kinds of situational tasks with different
complexity and urgency. Finally, 35 samples were collected, and tested using the normality test of SPSS22.0 and the Mann-Whitney U
nonparametric test module.【Result/conclusion】 In the context of public health emergencies, the tools, steps and search results in the
epidemic situation are better than other specific situations; Visually impaired people have certain perception of the complexity and ur⁃
gency of tasks in different situations; The information-seeking behavior of visually impaired people shows the characteristics of path
dependence, alternative searching and recognition difficulty.【Innovation/limitation】 This study integrates the interview conclusion
into the experimental design, enriches the situational task experiment practice, and proposes strategies such as barrier-free optimiza⁃
tion and situational assistance to improve the information ability of the visually impaired; The size of the samples in this study can be
enlarged, and future research can be improved by setting up more crucial contexts.