情报科学 ›› 2022, Vol. 40 ›› Issue (9): 64-71.

• 理论研究 • 上一篇    下一篇

新媒体环境下公共图书馆健康信息服务的三螺旋模型与关键影响因素研究

  

  • 出版日期:2022-09-01 发布日期:2022-10-10

  • Online:2022-09-01 Published:2022-10-10

摘要: 【目的/意义】分析并识别新媒体环境下公共图书馆健康信息服务的影响因素,对于提升公共图书馆信息服
务效能具有重要的理论意义与实践价值。【方法/过程】以三螺旋模型为理论框架,通过文献综述和德尔菲法分析了
新媒体环境下公共图书馆开展健康信息服务的影响因素体系并构建出相应的理论模型。使用 DANP方法识别出
各个因素之间的相互作用关系并实现其权重的量化。【结果/结论】结合各因素的原因度、中心度和权重排序结果
识别出了用户健康信息素养、公共图书馆影响力、信息准确性、平台知名度等关键影响因素并提出了新媒体环境下
公共图书馆健康信息服务的管理策略。【创新/局限】从三螺旋模型的视角揭示了新媒体环境下公共图书馆健康信
息服务的关键影响因素,但数据样本较为单一,相关对策有待进一步丰富与完善。

Abstract: 【Purpose/significance】Analyzing and identifying the influencing factors of public library health information service under
the new media environment is of great theoretical significance and practical value for improving the efficiency of public library informa?
tion service【. Method/process】Based on the theoretical framework of the Triple Helix Model,through literature review and delphi meth? od,the influencing factors system of public libraries' health information service under the new media environment was analyzed and the corresponding theoretical model was constructed. DANP method was used to identify the interaction between each factor and
achieve the quantification of its weight.【Result/conclusion】According to the ranking results of reason degree, centrality degree and
weight of each factor,the key influencing factors such as users' health information literacy,public library influence,information accura?
cy,platform reputation were identified,and the management strategy of public library health information service were proposed【. Innova? tion/limitation】From the perspective of the three-helix model,this paper reveals the key influencing factors of public library health in? formation service under the new media environment,but the data sample is relatively single,and the countermeasures need to be further enriched and improved.