情报科学

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基于社会学视角的重大疫情中网络舆情多属性演化分析研究

  

  1. 吉林大学 管理学院

Research on the Multi-Attribute Evolution of Internet Public Opinion in Major Epidemics Based on Sociological Perspective

  1. School of Management,Jilin University

摘要:

[目的/意义]探索重大疫情中网络舆情的多属性演化规律,为重大疫情防控中的网络舆情治理实践提供参考。[方法/过程]基于社会学视角构建了重大疫情中网络舆情多属性演化分析模型,选取湖北红十字会事件微博舆情数据为研究对象,采用意见领袖影响力评价、LDA主题模型和Snownlp情感分析方法对重大疫情中网络舆情意见领袖、主题分布和情感走势进行分析,从人群、内容和情绪3种社会属性揭示重大疫情中网络舆情多属性演化规律。 [结果/结论]模型能够有效解决重大疫情网络舆情演化特征深度挖掘的要求,有助于发现舆情背后的社会问题,为重大疫情网络舆情的治理提供可操作的理论分析模型。重大疫情网络舆情可以分为突发期、爆发期、降温期和失焦期四个阶段,各个阶段在意见领袖、主题讨论内容和情感倾向上均有较为明显的区别,网民的情感阶段变化与舆情的主题属性演化规律相吻合。

关键词:

重大疫情网络舆情, 舆情分析模型, 舆情演化

Abstract:

 [Purpose/Significance] Exploring the multi-attribute evolution law of network public opinion in major epidemic situations can provide a reference for the practice of network public opinion governance in the prevention and control of major epidemic situations. [Method/Process] First, based on the sociological perspective, a multi-attribute evolution analysis model of network public opinion in a major epidemic was constructed. Then, the Hubei Red Cross event microblog public opinion data is selected as the research object, and the opinion leader influence evaluation, LDA theme model and Snownlp sentiment analysis method are used to analyze the network public opinion opinion leaders, theme distribution and sentiment trend in major epidemics. Finally, from the three social attributes of crowd, content and emotions, the evolution of multi-attributes of online public opinion in major epidemics is revealed. [Result/Conclusion] The model can effectively solve the requirements for the deep mining of the evolution characteristics of the network public opinion in major epidemic situations, help to discover the social problems behind the public opinion, and provide an operational theoretical analysis model for the governance of the network public opinion in major epidemic situations. The online public opinion of major epidemic situations can be divided into four stages: the outburst period, the outbreak period, the cooling down period and the out-of-focus period, and there are obvious differences in opinion leaders, topic discussion content and emotional tendency in each stage. The changes of the netizens' emotional phases are consistent with the evolution of the theme attributes of public opinion.

Key words:

internet public opinion of major epidemic, public opinion analysis model, public opinion evolution