情报科学 ›› 2024, Vol. 42 ›› Issue (3): 163-173.

• 博士论坛 • 上一篇    下一篇

社会化问答社区用户知识隐藏行为量表开发研究

  

  • 出版日期:2024-03-05 发布日期:2024-06-08

  • Online:2024-03-05 Published:2024-06-08

摘要:

【目的/意义】社会化问答社区用户知识隐藏行为量表的建立能够厘清了社会化问答社区用户知识隐藏行
为内涵及结构维度,为构建优质知识社区提供参考。【方法/过程】基于文献调研和经典知识隐藏测量三维度模型,
结合问卷访谈和专家咨询法开发用户知识隐藏行为初始量表,采用探索性因子分析、验证性因子分析进行量表结
构的检验与修正,形成用户知识隐藏行为正式量表。【结论/结果】该量表包含假装隐藏、逃避隐藏、合理隐藏、策略
隐藏和反提问隐藏5个维度,每个维度下又包含多个具体测量题项,能够较为全面地对社会化问答社区中的用户知
识隐藏行为进行测量,涵盖了测量用户知识隐藏的动机及行为多个方面。【创新/局限】本量表经过了完整的开发过
程,利用统计学方法进行的量化检验和验证,能够证明本量表具有较好的区分度、信度和效度,能成为测量社会化
问答社区中用户知识隐藏行为的可靠自评工具。

Abstract:

【Purpose/significance】The establishment of the scale for measuring users' knowledge hiding behavior in social Q&A com⁃
munities can clarify the connotation and structural dimensions of users' knowledge hiding behavior, providing reference for construct⁃
ing high-quality knowledge communities.【Method/process】Based on literature review and the three-dimensional model of classic
knowledge hiding measurement, the initial scale for measuring users' knowledge hiding behavior was developed through questionnaire
interviews and expert consultations. Exploratory factor analysis and confirmatory factor analysis were used to test and revise the struc⁃
ture of the scale, resulting in the formal scale for measuring users' knowledge hiding behavior.【Result/conclusion】The scale consists
of five dimensions: Pretending to Hide, Avoidance Hiding, Reasonable Hiding, Strategic Hiding, and Counter-Question Hiding. Each
dimension contains multiple specific measurement items, which can comprehensively measure users' knowledge hiding behavior in so⁃
cial Q&A communities, covering multiple aspects of motivation and behavior in knowledge hiding.
Innovation/limitation】This scale
has undergone a complete development process and has been quantitatively tested and validated using statistical methods, demonstrat⁃
ing good discriminant validity, reliability, and validity. It can serve as a reliable self-assessment tool for measuring users' knowledge
hiding behavior in social Q&A communities.