情报科学 ›› 2022, Vol. 40 ›› Issue (7): 120-125.

• 业务研究 • 上一篇    下一篇

大学生对于在线MOOC平台心理健康课程持续学习意愿研究 

  

  • 出版日期:2022-07-01 发布日期:2022-08-05

  • Online:2022-07-01 Published:2022-08-05

摘要: 【目的/意义】由于COVID-19疫情的影响,大学生群体的心理健康问题逐渐突出,在线心理健康课程的出
现对于缓解大学生群体的心理健康问题具有重要的价值,如何提高大学生群体对线上心理健康课程持续学习意
愿,进而提高用户对于平台的黏性成为亟需解决的重要问题。【方法
/过程】在202110-11月,采用问卷调查方
法共收集有效数据
338份,应用结构方程模型验证假设和概念模型。【结果/结论】研究结果显示:知识内容质量和服
务质量影响着用户感知;感知有用性对感知价值有正向影响,感知费用和感知风险对感知价值有负向影响,感知愉
悦性对感知价值的影响并不显著;感知价值对持续学习意愿有正向影响。【创新
/局限】本研究从知识内容质量和平
台服务质量两个维度探讨了用户对于
MOOC平台上心理健康课程的持续学习意愿的影响机制,对增强大学生对
于线上心理健康课程的用户黏性提供了新的途径。

Abstract: Purpose/significanceDue to the impact of COVID-19, the mental health problems of college students are becoming in⁃creasingly prominent. The emergence of online mental health courses is of great value in alleviating the mental health problems of col⁃lege students. How to improve the willingness of college students to continue learning online mental health courses? Thus, improving users' stickiness to the platform becomes an important problem to be solved urgently.Method/processA total of 338 valid data were collected by questionnaire survey from October to November 2021, and structural equation model was used to verify the hypothesis and conceptual model.Result/conclusionThe results show that knowledge content quality and platform service quality affect user percep⁃
tion; Perceived usefulness has a positive effect on perceived value, perceived cost and perceived risk have a negative effect on per⁃ceived value, and perceived pleasure has no significant effect on perceived value. Perceived value has positive influence on continuous learning intention.
Innovation/limitationThis study explores the influence mechanism of users' continuous learning intention of men⁃tal health courses on the MOOC platform from two dimensions of knowledge content quality and platform service quality, providing a new approach to enhance the user loyalty of college students to online mental health courses.